Refund Policy

Last updated: 8 June 2026

1. Free trial

Every new account gets a 7-market-day Pro trial — seven days on which the market is open, so a weekend never costs you a day. No card is required to start it and nothing is charged when it ends: Pro features simply lock until you choose to subscribe.

2. 7-day money-back guarantee

If OPTICGAMMA is not for you, request a refund within 7 calendar days of your first paid invoice. We refund that invoice in full to the original payment method within 7–10 business days. This applies to the first paid invoice only, and to both monthly and annual plans.

3. After 7 days — monthly plans

No partial refunds for partially-used months. You may cancel at any time; access continues until the end of the paid period. No invoice is raised thereafter.

4. After 7 days — annual plans

If you cancel an annual plan after 7 days but before its renewal, we refund:

(amount paid) × (months remaining / 12) × 0.85

The 15% retention fee covers Razorpay processing and amortised acquisition cost.

5. Service issues

If a documented OPTICGAMMA outage causes more than 24 cumulative hours of unavailability in a billing month, you may request a pro-rata service credit for that month. Credits apply to the next invoice.

6. API misuse

A subscription does not qualify for a refund where the API has been used to download data at scale, beyond the published monthly call budget.

7. How to request

Email support@glaumtac.com from the email on the account, citing the invoice id. We aim to respond within 2 business days and process approved refunds within 7–10 business days.

8. Exceptions

Where Indian consumer law or RBI rules mandate a refund right that exceeds this policy, those rules prevail.